General The "CME Gui" probably refers to the HTML GUI running on a router's own web server in spite of both Valentine and Ciaoara spending time on CCP. ------------- Chapter 1 ------------- Same illustrations, probably same text. Still has misconceptions about human speech frequencies; Cisco says 200-9000 Hz. Actually, these are all overtones. The fundamental frequency for men is 85-180 Hz and from 165-255 Hz for women. Fixed the strange explanation of companding in the Ciaora book (640-461 Cert Guide), where the author confounded amplitude and frequency. PVDM—Eliminated the model number explanation as 1/16 of a DSP chip (PVDM2-64 = 4 DSPs) in favor of the term "channels," where a PVDM3-64 is a 64-channel module. ------------- Chapter 2 ------------- Added some new routers to the list of CME devices Explicitly mentions that CUE (Cisco Unity Express) is not part of the CICD 210-060 scope and removes that section of the text A single CUCM cluster is now said to support 40 kilophones rather than 30; this may just reflect a more conservative system design philosophy in the earlier book. Drops reference to "CUCM Business Solution," a single-server (no clustering) small-business (500 phones) product and refers to "Businsss Edition," which combined CUCM and Unity Connection on a single appliance, as BE6000. Best practices change for when a CUCM publisher should no longer handle calls and just focus on the databse. Formerly 500 phones, now 1,000. Now mentions that an active/active redundant & load-balanced pair of Unity Connection servers faces the same 20,000 voice mailbox limit as a single server. MWI signalling from UC to CUCM is no longer referred to as UC "makes a call" to CUCM. The term "voicemail pilot" is introduced now instead of waiting for the UC chapter (13 in Ciaora) Unified Presence section now refers to IM and Presence (IMP) Adds discussion of IMP integration options (standalone, IMP+CUCM, IMP+CUCM+Microsoft) with approximate user counts suportable All discussion of CUPC (Personal Communicator) software has been replaced with Jabber. No new features; perhaps the product was simply renamed. NEW SECTION about Video Communication server and TelePresence Management Suite ------------- Chapter 3 ------------- Author fails to mention that portfast is automatically invoked on cisco switchports when a voice vlan is assigned to a port. Ciaora missed this too; perhaps it's not universal. I do wish the author would include the corresponding "show" commands for verification & troubleshooting when presenting configuration steps. In the phone boot process (PoE, CDP, DHCP, TFTP, etc.) the author has omitted the operating configuration, sent from the processing agent (e.g. CUCM) after the phone successfully registers. (So did Ciaora) MOVED SECTION about QoS (formerly left to chap 6). Have to agree that it fits better here. FIX. Table 3-3 corrects a problem in Ciaora's table 6-8 regarding the command "auto qos voip trust" and makes clear that it doesn't use CDP to verify the presence of a phone. ------------- Chapter 4 ------------- Author announces that Cisco has removed most of CME CLI config from the learning objectives. The result is a 6 page chapter, much of it CCP screenshots. Author admits that CCP is fragile and often broken when Windows upgrades things that it uses, like Java. CME "Modes" of operation revised to explain "CUBE" and differentiate SRST and SRST CME. ------------- Chapter 5 ------------- Configuration (CLI) to support the inbuilt GUI moved here from the end of Chapter 7 in Ciaora Again CLI moved to an appendix. Focus is on CCP GUI with lesser coverage of the built-in web GUI. Does this reflect the test's GUI emphasis (CCP vs inbuilt) or just the reality of using CME? Adds section about end users and access levels (moved from ???) -- New material about classifying users between admins & end users. Adds section defining ephones and ephone-dns. Turning on telephony services in CCP is skipped because it was already done when the author was talking about the integral GUI. Moves to a balanced treatment of SCCP vs SIP; no longer SCCP-centric. The CCP screen with max-ephones and max-dn is now explicitly mentioned as choosing the kinds of phones to support: SIP, SCCP, both. Adds discussion of SIP config for ephones, ephone-dns, and telephony service (add terms / prompts to fill-in). Adds the firmware wizard in CCP--uploading phone firmware files from a PC to the router's flash Ciaoara may have been confused about which options belong to extension config and which belong to phone config. Fixed now in my CollabDev notes, wrong in my voice notes, check what C actually said in his books. Labs 5-1 and 5-2 from Sieling are deprecated; they may cause students to gain illicit knowledge about configuring CME using the CLI. Lab 5-3 could be improved by adding the Firmware wizard. (see 210-060 book notes, page 5-3. Configure --> Unified Communications --> Users, Phones & Extensions --> Templates & Firmware ------------- Chapter 6 ------------- Adds a section creating COR lists in CCP (Ciaora demonstrated the CLI) Entire QoS section moved to Chapter 3 ------------- Chapter 7 ------------- IOS setup to accomodate the native CME GUI is moved to Chapter 5 Adds new section "Ephone Hunt Groups" as a key topic, page 201 Adds new section "Configuring Night Service Using CCP" as a key topic, page 203 Adds new section "Configuring Shared Ephone-dn Using CCP," page 206 Adds new section "Describe Extension Mobility in CME," page 207 Note: typo in code segment below Example 7-8. "paging in 239..." should be "paging ip 238..." ------------- Chapter 8 ------------- New menu added to the CUCM Serviceability interface: "CallHome" 4 applications added to the list of apps for which custom roles can be defined Groups are now called "Access Control Groups." This may reflect a change in labels within the software. The number of standard groups has been increased from 24 (Ciaora's unknown CUCM version) to 28 (v 10.6) CUPS (Presence server) is now referred to as "Cisco Unified CM IM and Presence Server" and abbreviated as CM-IMP. CM-IMP: the "User Management" top-level menu of "CM-IM and Presence Administration" has been removed. Confirmed by new author's screenshot. New reporting interface under CM-IMP (formerly CUPS). Same URL is listed twice, once as "Cisco Unified Reporting" and once as "IM and Presence Reporting." Adds a section introducing the End-User CUCM interface (self-serve speed dials, etc.), covered more fully in Chap. 9. Nitpicky typo, page 236, top line of the green sidebar: is missing the right '>'. ------------- Chapter 9 ------------- New way to ad phones to CUCM for v 10.x added: Self-provisioning (page 243). Note: CTI (Computer Telephony Integration) was mentioned in Chapter 2, but shouldn't have been taken for granted 7 chapters later. "Owner User ID" added as a required field that lacks a default when manually configuring a phone in CUCM. Added the "save twice" instruction (and an explanatory "Tip) needed when changing a DN (page 246) Autoregistration adds a step to select a UDT (Universal Device Template) and ULT (Universal Line Template) Features that interact with User Accounts: "IP Phone Services" and "Data Associated with User Accounts" are no longer indented sub-bullets under "Directories." As of CUCM v9, CUCM can maintain additional local user accounts in addition to LDAP-sourced user accounts when LDAP sychronization is used. All mention of CUCM users not in LDAP being marked as inactive during the first sync for deletion after 24 hours is gone. They're now "Enabled Local Users" in CUCM v9+, which allows them to coexist and be locally maintained. Under Verify LDAP Sync (page 263) changes have been made to account for the existence of local users in v9 and above. Now the status is "Active LDAP Synchronized User" or "Enabled Local User" -------------- Chapter 11 -------------- Several call forwarding options covered. Ciaora only covered "Call Forward All," which may have been an oversight--he sounded like he was going to cover several but then didn't. CUCM Native Presence: In the list of statuses that can be displayed by a presence-enabled call list, "Unknown" is now called "Unregistered." On page 317, Ciaora incorrectly refers to CUCM menu sequence "System > Presence Group." This has been corrected to "System > BLF Presence Group" -------------- Chapter 12 -------------- Changed menu items in config instructions--Configuring Mobile Connect, Step 5 (Add Remote Destinations to Remote Destination Profiles) -------------- Chapter 13 -------------- Voice View Express has been replaced with "Phone View" to show voice message headers on an IP phone or in the Jabber client CUC System-Level Features & Settings--there are now 9 admin roles defined in CUC (formerly 8; Audit Administrator added) -------------- Chapter 14 -------------- CUPC (Personal Communicator) has now been replaced / renamed to "Jabber" CUPS (Presence Server ?) is now being called CM-IMP Jabber's softphone supports a slightly different set of voice codecs from CUPC (add G.722, G.722.1, remove G.722 wideband, remove iLBC and iSAC) Mention of IPPM (IP Phone Messenger) on Cisco IP phones removed from Unified Presence Architecture section discussing standards that are used (it used HTTP) Mention of Unity (the old Windows NT-based system) is almost completely gone New text removes mention of assigning licensing ($$$) capabilities to end users in CUCM to allow them to use presence and personal communicator. Softphone phone type is now always CSF; version 7.x peculiarities have been purged from text. When assigning application profiles (created in CUCM) to users, Ciaora says (page 392) that individual users can be associated to application profiles from the end-user confg pages in CUPS. New Valentine book says (page 392) CUCM. Section on "Cisco IP Phone Messenger" eliminated. -------------- Chapter 14 -------------- Valentine even has the same typo ("devoice" instead of "device") as Ciaora in this chapter! -------------- Chapter 16 -------------- We're back to referring to Presence server as CUP instead of CM-IMP (new) or even CUPS (old & more normal) RTMT--voice said limited to one instance per server; CollabDev says need different install directories plus a duplicated and renamed desktop icon. CollabDev adds a list of services and servlets that provide RTMT with info and capabilities. The RTMT menu of the RTMT (tool) has submenus that have changed. In RTMT, the CallManager Summary is now called the Voice and Video Summary CollabDev adds "Call Activity" view in the RTMT examples. CollabDev adds "Alert Central" view in the RTMT examples. CollabDev addes example discussions for the following RTMT views: Call Activity, Alert Central, Remote Browse, and Syslog Disaster Recovery System (DRS) no longer mentions usefulness for moving a system to virtualization with the same version. In Table 16-2, author has a column for CUP; did he mean CM-IMP? -------------- Chapter 17 -------------- There are now 20 CUC Serviceability reports, not 19; the HTTP(S) Networking Sync Error Report has been added.